Responsiveness issues found on Google's Pixel 2 XL

In addition to the smaller Pixel 2, the giant Pixel 2 XL also appears to have the same issue. A few days back, several Pixel 2 XL owners took to Google's product forums for reporting a new issue with the display - unresponsive touchscreen edges. Apparently, some Pixel 2 XL owners have been having trouble with the display's touch responsiveness.

"It seems like the touch screen is less responsive near the right edge of the screen". On the Pixel User Community thread, some users point out that this may be due to the AC frequency on aircrafts, but others are quick to rebut that the problem persists outside aircrafts, in everyday situations. The thread starter on the problem in the Pixel User Community forum said that the Pixel 2 XL registered the touch while sliding a finger across the edges. However, tapping on the edges is not always detected by the handset.

As reported by Android Police, this issue has been affecting the touch response on some portions of the display.

For now, it appears that the unresponsive screen edges of Google Pixel 2 XL have nothing to do with hardware defects. This issue can be solved through a software patch.

Google addressed a number of complaints with a software update last week, and it might need to do something similar again.

Judging by the fact that an official Google Community Manager has responded to say a fix is in the works, this sounds like a genuine issue that Google is acknowledging. It started with the display of the Pixel 2 XL: namely, the new LG-made OLED panel seemed washed out and had uneven display artifacts.

Vanessa Coleman

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