Days after Comptroller and Auditor General (CAG) rapped Indian Railways for serving food unsuitable for human consumption and maintaining cleanliness and hygiene in catering units at stations and in trains, a passenger on board Purva Express was served vegetarian biryani topped with a dead lizard.
The passenger said he ordered food in Mokama and found the lizard in it.
The passenger complained to the Union Railway Minister Suresh Prabhu in which he tweeted about the incident.
The CAG performance audit found unpurified tap water being used to make beverages, uncovered and unwashed waste bins, food left out in the open, and rats and cockroaches at catering units in trains and stations.
DRM further adding said that "A check-up was done in the Danapur Division and he was given medicine", he added.
However, the passenger said that he was provided the medication very late.
Railway Spokesperson Anil Saxena, while speaking to ANI said, "This incident took place yesterday in12303 Howrah-New Delhi Poorva Express".
"A probe has been ordered and we will take strong action against anyone found guilty", Kishore Kumar, a railway officer, told the media. He immediately complained to TTE & canteen manager and also tweeted to Railway Minister. He also said that the action will be taken only after detailed investigation. Kumar said that the incident would be taken as a feedback of the railway system to improve the passenger services. Railway officials were sent to her coach after the incident and assured the passenger of due action against officials over this. "All the passengers were attended and it was ensured that the passengers were given the necessary health treatment", he added.
The CAG had finalised its report after surveying of 80 trains across 74 stations.
The New Catering policy, which was issued on 27 February, also states that IRCTC is responsible for all issues pertaining to setting up and operation of kitchen units and quality of food.
Earlier this week, CAG had pointed out various loopholes in the catering services in the railways.