AmazonBasics is not only very lucrative for Amazon, it's become a trusted brand shoppers turn to when they want a reliable accessory. If your smartphone's battery is running low, you can plug the handsets into the power banks and draw power from them to recharge your handset's battery. The affected devices have the AmazonBasics on the front with the part number - B00LRK8EVO, B00LRK8HJ8, B00LRK8I7O, B00LRK8IV0, B00LRK8JDC or B00ZQ4JQAA - on the back. There were also four reports of property damage due to fire and smoke. You can find those numbers printed on the back of the product.
The chargers, which sold from December 2014 through July 2017 at Amazon.com, Amazon Bookstores and Amazon Pop-Up Stores, retailed for between $9 and $40.
Amazon is now sending out emails to customers who purchased these power bans to inform them of the recall.
The power banks were manufactured for Amazon to be sold under the AmazonBasics label by Guoguang Electric Company, an electronics manufacturer based in China.
For more information, call Amazon toll-free at 855-215-5134 from 8 a.m.to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.
The CPSC says customers should stop using the chargers and contact Amazon for a refund.